the spirit in which you have shared your feedback.

RE:'HBL=014-387-132' My hdfc card no.

Inbox

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HDFC Bank Credit Cards Support ✆ customerservices.cards@hdfcbank.com	18:41 (3 hours ago)
to me

Dear Mr. Tholiya,

Thank you for writing to us.

 

This is with reference to your e-mail regarding the refund on your HDFC Bank International credit card account.

 

As a relationship bank, we sincerely believe that every customer of ours should have pleasurable moments to share during his association with us and continue to patronize our services, year after year.

It is our constant endeavor to ensure that every interaction of our customer is a delightful experience. If you have any queries pertaining to your card account, please feel free to write to us. We would be more than glad to assist you with your queries.

Further, to your query regarding the SMS alerts for refund of credits and reward points on your card account. We have taken cognizance of your comments and the spirit in which you have shared your feedback.  

 

We wish to inform you that the reward points accrued on your card account as per January ' 12 statement is  2,275.

 

Kindly note the query reference number for this e-mail: 12032461307.

 

Incase you seek further assistance or clarification, please feel free to contact our Customer Service Executives at any of our 24 hour Call Center telephone numbers mentioned in the below URL.

 

http://www.hdfcbank.com/common/credit_card_phonebanking.htm

 

Assuring you of our best service at all times.

 

Regards,

 

Pugal. C

Customer Service Officer